At Home Glow Decor, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund and return policy below.
Returns– Products can be returned within 7 days of receiving your order.Items must be unused, in their original packaging, and in resalable condition.
To request a return, please contact our customer support team with your order number and reason for return.
Damaged or Incorrect ItemsIf you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos or videos of the item. We will arrange a replacement or refund after verification.
Refunds– Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed within 5-7 business days through the original payment method or bank transfer.
Non-Refundable Items the following items are not eligible for refunds:- Products damaged due to misuse or improper handling.- Items returned without original packaging.- Products returned after the 7-day return period.
Shipping Charges– Shipping charges are non-refundable, except in cases where an incorrect or damaged item was delivered by us.- Customers are responsible for return shipping costs unless the return is due to our error.
Contact Us For any questions regarding returns or refunds, please contact us
Email: info@homeglowdecor.com.pk
Website: www.homeglowdecor.com.pk
Thank you for shopping with Home Glow Decor.